Tenant Information

Tenancy Agreement & Condition Report

The Tenancy Agreement and Condition Report are legal documents and it is suggested that you retain them in a safe place during your tenancy.
You may need to produce them at some time in the future to establish any claim you may have.

You will receive a condition report when you collect the keys for your new property.
You are then required to sign each page and return to your property manager within three business days. If you disagree with any of the agent’s comments put your own comments in the tenant’s comments column.

Rent Payments

Rent is due monthly in advance. You will be able to pay via direct deposit where you will be provided a unique code that links to your property.
It is important if you are having difficulties paying your rent on time you must advise your property manager before your rent is due.

Routine Inspections

A routine inspection will be conducted 3 months into your tenancy and then every six months after that. You will receive notification via email with the required notice. It is important that you check your emails on a regular basis. The property manager will be taking photos while at the inspection, these photos will be of a room aspect or damage, and we do not intend to photograph your belongings. The property manager will be checking to make sure the property is in clean and tidy order, please note areas checked are Kitchen (oven & cooktop), bathroom (shower screen and tiles throughout) and the carpets and floors.


All maintenance needs to be reported to the agent straight away. Maintenance must be reported in writing via email or using your maintenance request form you received when you first moved in. A trade’s person will be sent a work order with your contact details to arrange a time to enter the property.

If the maintenance is after hours, please refer to your after hours maintenance form with the tradesperson details, if your maintenance items is not deemed an emergency you may have to pay the afterhours call out fee. All urgent repairs are listed on “Renting a home. A guide for tenants”.

Ending the Tenancy

The Residential Tenancies Act, 1997 is explicit about how a tenancy ends. It can only occur when one of the parties of the Tenancy Agreement gives notice to the other party.

If you want to vacate the property at the end of the Tenancy Agreement you must give written notice twenty eight (28) days beforehand.

If you want to vacate during the term of the Tenancy Agreement, you will be breaking the contract you have entered into and therefore are responsible for reimbursing the landlord for any loss suffered e.g. rent until the property is again tenanted plus the landlord’s normal costs in re-letting. These are usually:

All advertising and marketing expenses incurred

A portion of the letting fee being a percentage of the average annual rent based upon the unexpired period of the Agreement (e.g. if you have five (5) months of the Agreement left, you would pay five twelfths of the letting fee)

Refund of bond

Ausin Real Estate will always refund the bond to a tenant if the property is left clean and tidy and no rubbish or other articles are left behind. The property is to be left in the same condition as when you, as the tenant, first moved in (as detailed in Condition Report).